[求助]绵阳四星绵州酒店洗坏客人衣服拒赔！

天涯——百合

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">入住绵阳的绵州酒店</span><span lang="EN-US"><font face="Times New Roman">(</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">四星</span><span lang="EN-US"><font face="Times New Roman">)</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">时，将一件价值数千元的衣服送到该酒店洗衣房清洗，他们损坏了我的衣服，只是不收取</span><span lang="EN-US"><font face="Times New Roman">150</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">元的洗衣费，不给赔偿，我现在已离开绵阳回家了，我该怎么办啊？</span></p>

[此贴子已经被作者于2007-11-4 11:58:43编辑过]

vanessa_yang

<p>来顶哈</p><p>这种情况要么就认倒霉，要么就告他～～但是后者太麻烦了三</p><p>不要气哈，就是有这种无耻的人和事存在，看哈有什么补救的</p><p>办法不</p>

tammyfei

<p>让他们赔偿啊</p><p>电话</p>

天涯——百合

谢谢~~真的好倒霉也

左邻右社

<p>&nbsp;&nbsp;&nbsp; 具体情况是怎样的喃?他们态度不好肯定是他们不对哦!做酒店的服务不好还怎么做生意啊!当真绵阳就那一家酒店索~~~太不把消费者当回事了!不端正态度,没有竞争力,早晚要被淘汰!</p><p>&nbsp;&nbsp;&nbsp; 客户当时就要给他雄起,现在歪的怕恶的,恶的怕不要命的,你直接就站在楼顶上说你要跳下切,表说烂了个角角,两件三件他都赔了,还有精神损失得!!走了他就不会理你!如果保留好证据就可以找个语气很凶的人给他打电话,让他们处理好,要不就告他!!你人在外地,要不然就请个名工帮你站在他们绵州酒店顶顶上索赔,不赔好不走,就象重庆做牛钉子户一样,发扬"坚韧不拔"的精神!!!</p><p>&nbsp;&nbsp;&nbsp;&nbsp;这家酒店我也曾住过,收费贵不说,看个电视都还需要手动调半天~~难搞!酒店周围也没有值得吃和耍的地方,害得我和我一同的同事在一家非常不起眼的饰品店呆了两个小时,还因为不好意思呆了那么久不买东西对不起热情的老板鼓捣找老板买了一样才安心走开~~~所以,这样的酒店态度不好,设施不好,周围购物环境不好...真的没什么住头~~~~~~~</p>

天涯——百合

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">我于</span><span lang="EN-US"><font face="Times New Roman">2007</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">年</span><span lang="EN-US"><font face="Times New Roman">10</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">月</span><span lang="EN-US"><font face="Times New Roman">28</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">日下午</span><span lang="EN-US"><font face="Times New Roman">5</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">点</span><span lang="EN-US"><font face="Times New Roman">30</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">分左右入住绵州酒店</span><span lang="EN-US"><font face="Times New Roman">1421</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">房间，</span><span lang="EN-US"><font face="Times New Roman">6</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">时许将一件价值数千元的貂皮背心送到该酒店的洗衣部，当时我主动询问一女接件员，是否可以清洗？是否保证不会损伤皮毛？当时开了一张</span><span lang="EN-US"><font face="Times New Roman">150</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">元清洗费的收条，但该服务员表示要问一下明天答复，我也留下房间号让其电话通知我，如果不能洗就把衣服还给我，她把</span><span lang="EN-US"><font face="Times New Roman">150</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">元清洗费退给我，让取衣服时可以洗再给。次日，他们没有给我打电话告诉我是否可以洗，我主动打电话到酒店前台询问，随即她们回复可以清洗，但在</span><span lang="EN-US"><font face="Times New Roman">30</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">日上午</span><span lang="EN-US"><font face="Times New Roman">11</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">时左右我去拿衣服时，发现衣服背心两肩下部的毛子有明显被剪断的痕迹，该店员声称是我自己磨损的，且态度极为恶劣。我的是一件去年买的今年洗第一次的貂背，交给她们时是完好无损的。后我两次拨打</span><span lang="EN-US"><font face="Times New Roman">110</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">，</span><span lang="EN-US"><font face="Times New Roman">110</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">人员才赶到，出警民警态度也很差，后我又拨打</span><span lang="EN-US"><font face="Times New Roman">12315</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">到该区消协调解，一刘姓工商人员接待，由于我情绪有些激动，该刘态度很差，把我们推给其他人解决，我一次次的感受到了文明绵阳人的“热情”，消协要求我与酒店协商解决，但酒店迟迟不予解决，推卸自己的责任，且态度恶劣。</span><span lang="EN-US"><font face="Times New Roman">31</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">日上午我到酒店再次协商未果</span><span lang="EN-US"><font face="Times New Roman">.</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">因</span><span lang="EN-US"><font face="Times New Roman">31</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">日下午必须要返回广元，在中午</span><span lang="EN-US"><font face="Times New Roman">1-2</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">点，分别向</span><span lang="EN-US"><font face="Times New Roman">12345</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">和市旅游局投诉，但都没答复，后于下午</span><span lang="EN-US"><font face="Times New Roman">3</font></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">点左右返回。至今酒店也未给予解决。</span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">绵阳本是一个文明的城市，我们所选择的还是贵市的四星酒店，在入住这样的酒店，居然引发这样的事，让人深思</span><span lang="EN-US"><font face="Times New Roman">....</font></span></p>

天涯——百合

<p>贴心啊~~左邻右社 <br/>今天他们酒店一经理给我打了电话，可还是没提赔偿的事，还叫我拿证据，太过份了，呜~~，欺负我们外地游客呀~~他们给我开的票据还在我这里，我准备要提起诉讼。</p><p></p>

左邻右社

<p>&nbsp;&nbsp; 我切干洗衣服,如果衣服有退色或其它问题洗衣店都会在条子上写好,他们洗衣店在收件的时候就应该查看你的衣物本身是否存在问题,既然他们没有提前和你联系告知这些情况,并且你也打电话问了可以清洁,也就说明你的衣服没有问题了,洗涤后衣物出现问题显然洗衣店和酒店应该以积极的态度把这件事情处理好以保障你本人的利益撒!!</p><p>&nbsp;&nbsp;&nbsp; 真不知道为什么他们那么歪,服务行业,客户有情绪的时候他们更应该主动撒,欺负外地人索!!</p>

左邻右社

&nbsp;&nbsp; 就是撒,关键就是看态度,态度好了我可以让你的我愿意让你,态度不好我就是要给你叫劲!

左邻右社

对了,你的"具体情况"肯定是复制\粘贴的对吧,要不然那么快的速度